Behind the mask

A new window into the rapidly evolving healthcare world during COVID-19

2020 has been a year of remarkable change across the globe. The COVID-19 pandemic has been the most visible driver of this change, but in reality it has simply accelerated massive changes already underway, driven by significant technological advances and profound shifts in social and political thinking. All of this change is creating huge challenges—but also opportunities—for individuals, companies, and industries as they try to navigate an emerging, complex world.

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  • COVID-19 – what’s to worry about?
    As part of Behind the Mask, many different stakeholders were asked about their healthcare systems, as well their main concerns […]
  • We’re all in this together
    For a primary care physician in a small town in Germany, the pandemic may have strained the close-knit nature of […]
  • About time, transforming the delivery system
    For a Chief Medical Officer of a large hospital based in the US, the COVID-19 crisis has been a driving […]
  • How the pandemic is changing medicine
    An English GP working on the healthcare front lines from the very beginning reported on pandemic’s impact on her job […]
  • Heroes under stress
    As we continue to study the impact of COVID-19 from clinicians’ point of view, the Behind the mask team is […]
  • Changing the way we work
    The HH&Y Behind the mask study is tracking provider and patient attitudes and experiences through the pandemic. It has shown […]


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